Terms and Conditions

The BEST (Biomedical Education, Skills and Training) Network is a collaborative project between leading Australian universities and peak industry groups with the aim of combining their biomedical expertise, learning resources, and educational technologies to provide a critical mass of world-class biomedical education resources and a shared web-based IT infrastructure that is readily accessible to all members. The BEST Network is also supported by the technology provider Smart Sparrow Pty Ltd (ABN 90 148 030 451). Legal and ethical documentation as well as any Terms and Conditions of the BEST Network that may or may not be relevant to you and your use of the BEST Network Portal are described and set out below:

User Agreement

All registered users of the BEST Network Portal have agreed to the User Agreement. The terms cover your use of the Services including your access to the BEST Network Portal and its Content. By using this website, unregistered users agree to the same terms and conditions.

Deposit Agreement

The BEST Network Portal provides a place to source and share biomedical education resources including tutorials and images. The BEST Network Deposit Agreement covers the terms under which content is contributed. To contribute content contact us at support@best.edu.au.

Fair Use Policy

The purpose of the BEST Network Fair Use Policy is to provide examples and clarification of unacceptable use of the BEST Network Portal and Content and support consistent service for users.

Smart Sparrow Platform

The use of Smart Sparrow Services is subject to separate terms and conditions which can be found at smartsparrow.com/terms-conditions.

Privacy Policy

Personal Information collected by the BEST Network is handled in accordance with the Privacy and Personal Information Protection Act 1998 (NSW). The BEST Network Privacy Policy describes the ways in which the BEST Network deals with personal information and data collected through the website.


The BEST Network is committed to recognising and acknowledging the copyright owner and contributor of all content. To address any issues that may arise with the treatment of content or descriptive data or any other material or conduct on the BEST Network Portal that may cause a grievance, the BEST Network has developed a Complaints Policy and Procedure.

Attribution and Referencing

The BEST Network content is contributed by our members and collaborators. When content is accepted, the contributor and copyright owner of the content is recorded. On Slice this information is presented in the ‘Provenance’ section of the descriptive data. For Courseware tutorials this information is presented in the right hand panel when previewing a tutorial. When referencing an image or a tutorial sourced from the BEST Network please include the following information: Contributors name; Copyright owner (may be presented as the Contributors institution); BEST Network; and Either a direct link to the content or a link to the BEST Network website (www.best.edu.au). If the image has any watermarks, these should not be removed from the image.

Participant Information Statement

From time to time, academic members of the BEST Network conduct surveys regarding their use of Smart Sparrow tutorials or the Slice image bank. The purpose of these tutorials is to assess users experiences with and opinions of the resources in order to develop more resources, activities or functionality that better suit users needs. The Participant Information Statement for these studies is available here.

Technical Support

If you are experiencing technical difficulties with the BEST Network website including Slice please use our support page to log your request: https://www.best.edu.au/contact/. To help us to respond to you as quickly as possible, please include your registered BEST Network email address, a description of your problem including any error messages, a URL to the image if using Slice, the browser you are using and a screenshot (if appropriate) in your email.

Last updated: May 2015 (BEST Network)